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The Korean Society for Journalism & Communication (KSJCS)
[ New Media ]
Korean Journal of Journalism & Communication Studies - Vol. 63, No. 5, pp.233-266
ISSN: 2586-7369 (Online)
Print publication date 31 Oct 2019
Received 05 Feb 2019 Revised 20 Sep 2019 Accepted 03 Oct 2019
DOI: https://doi.org/10.20879/kjjcs.2019.63.5.007

연령, 소득 및 디지털 리터러시가 온라인 개인정보 노출 및 보호 행동에 미치는 영향

최인호* ; 정세훈**
*명지대 디지털미디어학과 겸임교수 fidelis73@gmail.com
**고려대학교 미디어학부 교수 sjeong@korea.ac.kr
Effect of Age, Income, and Digital Literacy on Online Personal Information Exposure and Protection Behaviors
Inho Choi* ; Se-Hoon Jeong**
*Ph.D. Adjunct Professor, Dept of Digital Media, Myongji University fidelis73@gmail.com
**Ph.D. Professor, School of Media and Communication, Korea University, corresponding author sjeong@korea.ac.kr

초록

본 연구를 통해 온라인 개인정보 노출 및 보호 행동에 있어서 연령과 소득, 그리고 디지털 리터러시에 따른 디지털 격차를 살펴 보고자 하였다. 디지털 격차 연구의 주요 변수인 연령과 소득 수준이 개인정보 관리의 두 가지 측면, 즉 개인정보 노출과 보호 행동에 어떻게 영향을 미치는지 살펴보기 위해 전국 20-60대 성인남녀 336명을 대상으로 온라인 설문조사를 실시한 결과, 연령이 높아질수록 개인정보 보호 행동이 감소하는 것으로 나타나 정보 보호 측면에서도 디지털 격차가 발생하는 것이 확인되었다. 하지만 연령이 개인정보 노출 행동에는 영향을 미치지 않았고, 소득은 노출과 보호 어느 쪽에도 영향을 미치지 않았다. 아울러 개인의 종합적인 디지털 활용능력 수준을 나타내는 4가지 유형의 디지털리터러시(기능적 소비, 비판적 소비, 기능적 생산, 비판적 생산)가 개인정보 노출과 보호에 미치는 영향을 살펴본 결과, 디지털리터러시 중 비판적 생산능력이 증가할수록 보호 행동이 증가하는 것으로 나타났고, 흥미롭게도 기능적 소비능력이 증가할수록 오히려 정보 노출 행동이 증가하는 것으로 나타남으로써 위험이 늘어날 가능성이 제기됐다. 한편 기능적 소비능력의 증가로 인한 노출 행동의 증가를 연령이 조절하는 것으로 나타났는데, 고연령이면서 기능적 소비능력이 높은 사람들이 개인정보 노출에 취약한 집단임이 확인되었다. 이러한 연구결과와 함께 이론적·실무적 함의를 논의하였다.

Abstract

This research attempted to examine the digital divide in the behaviors of online exposure and protection of personal information as a function of age, income, and digital literacy. To examine how age and income affect the behaviors of online exposure and protection of personal information, a survey of 336 adults(between 20 to 60 years old) was conducted. Results showed that age was negatively related to online personal information protection behavior, indicating that older adults were less likely to engage in protection behaviors than younger adults. However, age did not influence online personal information exposure. Income was related to neither online behaviors of exposure nor protection of personal information. With regard to the four types of digital literacy (functional consumption, critical consumption, functional prosumption, critical prosumption), only critical prosumption was positively related to protection behavior. Interestingly, functional consumption was positively related to exposure behavior, which increased the risk of online personal information exposure. On the other hand, the effect of functional consumption on online personal information exposure behavior was moderated by age, confirming that older adults with high functional consumption were particularly susceptible to online personal information exposure. Theoretical and practical implications of this study are further discussed.

Keywords:

personal information exposure, personal information protection, age, digital literacy, digital divide

키워드:

개인정보 노출, 개인정보 보호, 연령, 디지털 리터러시, 디지털 격차

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