매체, 언론사, 주제별 뉴스 이용과 언론에 대한 평가 : 이용자 정치성향의 조절효과를 중심으로
초록
본 연구는 뉴스 이용 유형이 언론에 대한 평가와 어떤 관련이 있는지를 탐색했다. 구체적으로, 이용자가 어떤 매체 및 언론사를 통해 무슨 주제의 뉴스를 이용하는지가 언론에 대한 평가와 어떻게 관계되는지 살핀 후, 이러한 관계가 이용자의 정치성향에 의해 달라지는지를 분석했다. 한국언론진흥재단이 제공하는 <2019 언론수용자 조사>의 자료에 대한 이차 분석 결과, 먼저 매체 부문에서 TV 이용 여부는 언론에 대한 평가와 정적인 관계에 있는 반면, 인터넷포털과 온라인동영상플랫폼 이용은 언론 평가와 부적인 관계인 것으로 나타났다. 특히 다수의 디지털 매체를 이용하는 집단의 언론에 대한 평가가 그렇지 않은 집단에 비해 더 낮은 것으로 나타났다. 두 번째로 언론사 부문의 경우, 정파적 지향이 상이한 여러 언론사들의 뉴스를 이용하는 집단보다 중도적 성향의 언론사 뉴스를 다수 이용하는 집단에서 언론에 대한 평가가 더 높았다. 세 번째로 주제 부문에서는 정치 뉴스 이용이 언론에 대한 평가와 부적 관계에 있는 반면, 경제, 생활, 연예/오락, 스포츠 뉴스 이용은 언론 평가와 정적 관계에 있었다. 의견 대립 요인이 적고 일상 정보 전달의 성격이 강한 연성뉴스를 이용하는 경우에 언론에 대한 평가가 더 높게 나타나는 것으로 해석된다. 이들 관계 중 일부는 이용자의 정치성향에 따라 그 정도가 다르게 나타났다. 이용 매체의 영향력은 보수 집단에서 더 크게 나타나는 데 비해 이용 주제의 영향력은 보수 집단에서 상대적으로 희석되는 경향이 확인된다. 이와 같은 분석결과를 토대로 언론에 대한 평가 제고를 위한 뉴스 이용 측면의 과제를 아울러 논의하였다.
Abstract
This study explores how audiences’ news consumption patterns affect their evaluation of news media. Specifically, it aims to address the following three major research questions: (1) Do news media outlets (whether people access traditional media outlets, including television, radio, newspaper, and magazine, or whether they access digital media outlets, including Web portals, instant messenger service, SNS, online video platforms, and podcast for news consumption), news media companies (whether people use media outlets that have conservative, moderate, or liberal views on politics), and news topics (whether people consume hard news or soft news) that people use for consuming news influence their evaluations of news media? (2) When classifying the audience into several groups based on news consumption matrix (by media outlets, media companies, and news topics), are there any difference in how they appraise news media across these groups? Finally, (3) are the relationships between evaluations of news media and news media outlets/media companies/news topics they use for news influenced by users’ political orientation? To answer these questions, this study employed secondary data analysis of the 2019 Audience Survey, which was provided by Korea Press Foundation. The statistical analysis used a five-item scale of evaluations of news media, which measures trust, fairness, diversity, expertise, and freedom of the press. We also constructed audience news consumption matrix by media outlets, companies, and news topics that people used for consuming news. To construct news consumption matrix by companies, this study chose 15 companies listed in short-answer questions by more than 20 respondents among 341 companies in total and categorized them into three groups, those with conservative, moderate, and liberal views on politics. The results show that, regarding news media outlets, consuming news on television had a positive effect on evaluation of news media, while consuming news on online portals and online video platforms had a negative effect. Those who used a variety of digital media outlets for news, specifically, appraised news media lower than those who did not. In addition, regarding news media companies, those who consumed news produced by various companies with different political views (conservative, moderate, and liberal), appraised news media lower than those who used news produced by companies with relatively moderate views on politics. Third, regarding news topics, using political news had a negative effect on evaluations of news media whereas using news about economy, lifestyle, entertainment, and sports had positive effects. It implies that those who used soft news, considered more informative and containing less conflicting ideas of social issues than hard news, were more likely to appraise news media positively than those who did not. Lastly, some of these relationships were influenced by users’ political orientation; the impact of media outlets was significantly amplified among those with conservative views on politics while that of news topics was weakened among them. Based on these findings, this paper provides suggestions for improving media trust and enhancing audience evaluations of news media.
Keywords:
audience evaluations of news media, news trust, news consumption, moderating effect키워드:
언론 평가, 신뢰도, 뉴스 이용, 조절효과Acknowledgments
This study was sponsored by Korea Press Foundation for the 5th Annual Award for Journalism Statistical Research, and it is based on the paper presented at the Annual Conference of the Korean Society for Journalism & Communication Studies (KSJCS), held in October, 2020. This study was financially supported in part by the Institute of Communication Research, Seoul National University.(이 논문은 한국언론진흥재단의 제5회 언론 통계 활용 학술대회에 선정되어 2020년 가을철 한국언론학회 학술대회에서 발표한 논문을 수정 및 보완한 것이며, 2021년 서울대학교 언론정보연구소 연구기금의 지원을 받았습니다.)
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